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Photo cant be exported

Community Beginner ,
Nov 10, 2019

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Sometimes when trying to export a photo to cameraroll i get an errrormessage, its in swedish "fotot kunde inte hämtas" wich means something like the photo could not be loaded (from cloud), and nothing is exported.

 

The only thing that had helped with this is to completely remove the app and reinstall, this shouldnt be necessary, is there a fix for this?

 

i have emailed a logfile.

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Photo cant be exported

Community Beginner ,
Nov 10, 2019

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Sometimes when trying to export a photo to cameraroll i get an errrormessage, its in swedish "fotot kunde inte hämtas" wich means something like the photo could not be loaded (from cloud), and nothing is exported.

 

The only thing that had helped with this is to completely remove the app and reinstall, this shouldnt be necessary, is there a fix for this?

 

i have emailed a logfile.

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95

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Beginner ,
Nov 10, 2019

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Now even a reinstall doesnt work! What is going on here!!!???, this means i no longer have access to some of my own images, its really really bad.... it is beginning to be just too many bugs to be worth paying for this service.

 

See attached logfile

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