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Photos and album disappear from Lightroom

Community Beginner ,
Jan 30, 2020

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I am Beginner with Lightroom CC, but wonder, that single photos from an album created in the CC cloud and even all photos from an album suddenly dissapear and I see an empty album. Another case was that I have shared an album with a fiend, which dissapeared after 3 days from my album collection in Lightroom and was later detected as an album just in the cloud under web shared album. Fortunately I have also found the dissapeared photos in the "deleted" folder.

But I am pretty shure that I haven't deleted single fotos from an album, nor the whole content nor moved an album from the album list. And my friend insists that he just has read the album released to him.

The most irritating case was that yesterday evening photos have been dissapeared, which have been there yesterday noon, without touching Lr CC in between. I operate Lr on my desktop, on my lap and on 3 Ipads and 1 IPhone.

Any idea what has happened und what precautions should be made?
I am working with computers since decades and should be aware what "delete" means.

 

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Photos and album disappear from Lightroom

Community Beginner ,
Jan 30, 2020

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I am Beginner with Lightroom CC, but wonder, that single photos from an album created in the CC cloud and even all photos from an album suddenly dissapear and I see an empty album. Another case was that I have shared an album with a fiend, which dissapeared after 3 days from my album collection in Lightroom and was later detected as an album just in the cloud under web shared album. Fortunately I have also found the dissapeared photos in the "deleted" folder.

But I am pretty shure that I haven't deleted single fotos from an album, nor the whole content nor moved an album from the album list. And my friend insists that he just has read the album released to him.

The most irritating case was that yesterday evening photos have been dissapeared, which have been there yesterday noon, without touching Lr CC in between. I operate Lr on my desktop, on my lap and on 3 Ipads and 1 IPhone.

Any idea what has happened und what precautions should be made?
I am working with computers since decades and should be aware what "delete" means.

 

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Jan 30, 2020 0
Adobe Employee ,
Jan 30, 2020

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Hi there,

That does not sound good, as the albums are disappearing from Lightroom, could you please check this conversation and let us know if it helps? https://community.adobe.com/t5/lightroom/lrcc-disappearing-folders-albums/td-p/9479767?page=1

Also, what version of Lightroom and the Operating System are you using?

Regards,
Sahil

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