Photos not downloading from cloud to new computer

Explorer ,
Oct 28, 2020 Oct 28, 2020

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Hi! I just bought a new computer and I don't see all of my photos downloading from the cloud on adobe. I was wondering if there's a way I can speed up the process of getting my photos to show up, or if all the photos in my albums will just show up in a few weeks?

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Adobe Community Professional ,
Oct 30, 2020 Oct 30, 2020

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What Program & Version did you Upload (Add / Import) your photos to the Cloud?

What Program & Version are you using to "Download" your photos from the Cloud?

Are you signed in with the same ID and Password?

Do you pay a subscription to Adobe?

What 'Plan' are you subscribed with?

Do you see you photos if you go to {Lightroom.Adobe.com} in a web browser , and sign in?

 

 

Regards. My System: Lr-Classic 10.2, Photoshop 22.3, Lightroom 4.2, Windows-10 Nikon DSLR.

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Explorer ,
Nov 20, 2020 Nov 20, 2020

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I used Adobe Lightroom CC to upload and download, I've been using an Acer computer and switched to Macbook Pro, Same ID and password, I pay a monthly subscription to Adobe for Lightroom CC. It is the $10/month plan. And I do not see my photos when I go on the website. 

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Adobe Community Professional ,
Nov 20, 2020 Nov 20, 2020

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You keep saying that you are using "Lightroom CC"....but there is no longer any app called "Lightroom CC". There are now Lightroom Classic, which is the version whose image files are kept on local hard drives, and simply "Lightroom", which is the version that stores all the images in the cloud. There are two $10 per month plans....one has Lightroom Classic, Lightroom, Photoshop and 20GB of cloud space, ther other has only Lightroom plus 1TB of cloud space.

 

So, which is the version you are using?

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