Please help its driving me crazy zxp file

[marleenk80035911]

I downloaded a preset from Adobe.

Again i'm so dissapointed in Adobe. I mean Photoshop and Lightroom are great programs but to install a simple freaking preset!!!

It's an zxp file, i'm training to install it with the extension manager but that's only for Photoshop.

I tried to install it in Photoshop but even in there it's not showing up.

It's supposed to be at Camera Raw Filter and then in the folder preset im a right?

So please does anyone know how to install this?

I also tried an zxp installer program, also didn't work.

Why didn't they just made a simple xmp file.

[Akash Sharma]

Hi there,

Sorry that you're unable to install . ZXP extension in Photoshop. 

Which version of Photoshop are you using? Would you mind sharing the link of the preset with us? We'll check it's compatibility with the version of Photoshop you're using.

Also, please checkout the troubleshooting steps mentioned in this article https://helpx.adobe.com/creative-cloud/kb/installingextensionsandaddons.html and let us know if that helps.

Thanks,

Akash