Highlighted

Premium subscription not working on iPhone

New Here ,
Jan 07, 2020

Copy link to clipboard

Copied

I have purchased the premium subscription but it's not working on my iPhone ? What shall I do?

 

{Thread renamed by moderator}

TOPICS
How to, Import and share, Performance, Problem or error

Views

123

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Premium subscription not working on iPhone

New Here ,
Jan 07, 2020

Copy link to clipboard

Copied

I have purchased the premium subscription but it's not working on my iPhone ? What shall I do?

 

{Thread renamed by moderator}

TOPICS
How to, Import and share, Performance, Problem or error

Views

124

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 07, 2020 0
Adobe Employee ,
Jan 07, 2020

Copy link to clipboard

Copied

Hi there,

As you have purchased the premium subscription, could you try signing out of the Lightroom app and then sign back in using your correct ID and see if it helps?

Regards,
Sahil

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 07, 2020 0
greule LATEST
Adobe Employee ,
Jan 08, 2020

Copy link to clipboard

Copied

Did I get it right that you have a Acrobat Premium -subscription running but not the Lr Mobile subscription? I was just looking at the serverside for the Adobe-id which you use for this forum --Guido/ Lr Mobile QE

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 08, 2020 0