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Premium subscription not working on iPhone

New Here ,
Jan 07, 2020 Jan 07, 2020

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I have purchased the premium subscription but it's not working on my iPhone ? What shall I do?

 

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Adobe Employee ,
Jan 07, 2020 Jan 07, 2020

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Hi there,

As you have purchased the premium subscription, could you try signing out of the Lightroom app and then sign back in using your correct ID and see if it helps?

Regards,
Sahil

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Adobe Employee ,
Jan 08, 2020 Jan 08, 2020

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Did I get it right that you have a Acrobat Premium -subscription running but not the Lr Mobile subscription? I was just looking at the serverside for the Adobe-id which you use for this forum --Guido/ Lr Mobile QE

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