Presets installation is not working

Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Hello everyone! 
I need help with my presets.
I have installed in the same way of the others that I have been working but it hasn’t worked at all.
I will send to you a video!
I am afraid to delete my app and all the information that I have will be deleted too. 
Thank you 🙏🏻 

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Download and install, Problem or error

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correct answers 1 Correct Answer

Adobe Employee , Mar 22, 2021 Mar 22, 2021
We have just released version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if it's working for you now...and sorry for the troubleRegards,Sahil

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Adobe Community Professional ,
Mar 18, 2021 Mar 18, 2021

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I viewed your video.

I think you are trying to create a Preset from the Advertising image (that will NOT contain editing)

Add (Import) all the other DNG files from the supplier to the catalog then Edit another DNG photo and create a Preset from this. Repeat with other photos for each preset.

 

The Advertisement 'Header' photo - no preset edits!

ScreenShot007.jpg

 

I think these are the DNGs with Presets-

ScreenShot008.jpg

Regards. My System: Lr-Classic 10.2, Photoshop 22.3, Lightroom 4.2, Windows-10 Nikon DSLR.

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Community Beginner ,
Mar 19, 2021 Mar 19, 2021

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Hello! 
Thank you for your help, but it happens also with DNG images that contains presets. The fisrt ones I bought from a instragrammer, it was all right but then it happened this. It is like the Lightroom doesn't recognize the presets and downloads the original image. 
Thank you 

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Adobe Community Professional ,
Mar 19, 2021 Mar 19, 2021

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Android phone- Seems I missed the reports of many other v6.2 users with the same bug! I thought I had the answer but the 'bug' bites back!

https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/m-dng-imports-after-6-2-update-doesn-t-...

 

 

Regards. My System: Lr-Classic 10.2, Photoshop 22.3, Lightroom 4.2, Windows-10 Nikon DSLR.

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Adobe Employee ,
Mar 19, 2021 Mar 19, 2021

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Hi there,

Welcome to the community!

This issue has been logged as a bug and our product team is working on a fix for the same which might be out very soon. You may check and follow this conversation for any updates regarding this. https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/m-dng-imports-after-6-2-update-doesn-t-...

Regards,
Sahil

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Adobe Employee ,
Mar 22, 2021 Mar 22, 2021

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We have just released version 6.2.1 with a fix. Since this was an import issue you need to re-import the dngs ---Let us know if it's working for you now...and sorry for the trouble

Regards,
Sahil

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