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Presets missing after purchasing an iPhone 11

New Here ,
Nov 22, 2019

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So I got the nes iphone 11 a few days ago and I just purchased a new pack on Lightroom but when I look at all my packs only my most recent purchases show up. I can't find the presets I got before getting my new phone, any suggestions?

 

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Presets or profiles, Problem or error, Sync

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Presets missing after purchasing an iPhone 11

New Here ,
Nov 22, 2019

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So I got the nes iphone 11 a few days ago and I just purchased a new pack on Lightroom but when I look at all my packs only my most recent purchases show up. I can't find the presets I got before getting my new phone, any suggestions?

 

{Thread renamed by moderator}

Topics

Presets or profiles, Problem or error, Sync

Views

119

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Adobe Employee ,
Nov 22, 2019

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Hi Maddie,

Sorry to hear about the missing presets, could you please let us know if you have a trila or a subscription?

Also, before you got iPhone 11, did you presets sync to Cloud? If yes, then check here and see if the presets are there: https://lightroom.adobe.com/libraries

 

Regards,
Sahil

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