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Hi, I just purchased an iPhone 11 and I noticed that presets which I had purchased previously are no longer showing in Lightroom. Anyone know how I can resolve this? I'm leaving for a trip in a couple of days and I was hoping to use the presets...Thanks in advance.
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What kind of Lightroom plan do you use? If you used the free Lightroom mobile, without sync, then your presets were stored locally I assume. You will have to load them again the same way you loaded them on the old phone. If you have a subscription plan, then make sure you are logged in with the same AdobeID. You presets should then be available.
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In case you have a free Lr version running on a phone (without cloud sync), the best way to transfer these to a new phone is va an iOS backup from your previous phone. - Guido/ Lr Mobile QE