Presets not showing

New Here ,
Dec 24, 2019

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Hi, I just purchased an iPhone 11 and I noticed that presets which I had purchased previously are no longer showing in Lightroom. Anyone know how I can resolve this? I'm leaving for a trip in a couple of days and I was hoping to use the presets...Thanks in advance. 

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How to, Presets or profiles, Problem or error

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Presets not showing

New Here ,
Dec 24, 2019

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Hi, I just purchased an iPhone 11 and I noticed that presets which I had purchased previously are no longer showing in Lightroom. Anyone know how I can resolve this? I'm leaving for a trip in a couple of days and I was hoping to use the presets...Thanks in advance. 

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How to, Presets or profiles, Problem or error

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Dec 24, 2019 0
Adobe Community Professional ,
Dec 24, 2019

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What kind of Lightroom plan do you use? If you used the free Lightroom mobile, without sync, then your presets were stored locally I assume. You will have to load them again the same way you loaded them on the old phone. If you have a subscription plan, then make sure you are logged in with the same AdobeID. You presets should then be available.

-- Johan W. Elzenga

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Dec 24, 2019 0
greule LATEST
Adobe Employee ,
Jan 08, 2020

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In case you have a free Lr version running on a phone (without cloud sync), the best way to transfer these to a  new phone is va an iOS backup from your previous phone.  - Guido/ Lr Mobile QE

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