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Previews not loading for locally stored album Lightroom for android

New Here ,
Dec 17, 2019

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I'm using lightroom on 2 android devices and both have stopped displaying many of the previews for locally stored pictures, some are showing but most of those imported over the last few days are not.  If I click on the blank image in the grid it will download the preview but it does not keep it, ie if I come out of edit it is still blank in the grid.  I have tried de-selecting "store locally" and clearing the cache then downloading the album again (time consuming as there are more than 700 images) but this has no effect.

 

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Previews not loading for locally stored album Lightroom for android

New Here ,
Dec 17, 2019

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I'm using lightroom on 2 android devices and both have stopped displaying many of the previews for locally stored pictures, some are showing but most of those imported over the last few days are not.  If I click on the blank image in the grid it will download the preview but it does not keep it, ie if I come out of edit it is still blank in the grid.  I have tried de-selecting "store locally" and clearing the cache then downloading the album again (time consuming as there are more than 700 images) but this has no effect.

 

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Adobe Employee ,
Dec 19, 2019

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Hi Chris,

Welcome to the Adobe Community!

As image previews are not available in Lightroom, could you please let us know the version of Lightroom and the operating system you're working with?

Could you please have a look at this similar conversation and let us know if it helps? https://feedback.photoshop.com/photoshop_family/topics/lr-does-not-load-previews-despite-being-store...

Regards,
Sahil



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New Here ,
Dec 19, 2019

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I am using version 5.1 of lightroom on Android 9.

The problem described in the link you sent is pretty much exactly what I am experiencing, however I've already read this post and it does not give a solution.

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