Problème avec Lightroom EA60 disconnected

[Zaby]

Hello,

Lightroom tells me that "EA60 ... is disconnected. You must reconnect to complete the synchronization". I also see one! in the cloud icon, but I don't see how to log in and where I would be logged out. Do you have a solution to offer me since the customer service is closed every day I am on leave ... Thank you.

{Thread renamed by moderator}

[Sahil.Chawla]

Hi there,

That does not sound good, could you please let us know the version of Lightroom and the Operating system you're working on?

Also, have you tried signing into the Creative Cloud app and see if it helps?

Regards,
Sahil

[Zaby]

Lightroom Version 2.1.1 et je suis sur MAC OS Catalina Version 10.15.2

[Zaby]

Je suis abonnée à la formule Lightroom avec 1 To en abonnement annuel. Est-ce de cela que vous parlez par Creative cloud?