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Problem with closing lightroom

New Here ,
Dec 15, 2019

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Hi! I have a MacBook Air and I can't close out Lightroom. I have tried clicking the red button in the corner to close out of it and I have tried literally EVERYTHING to force quit it and it's still not working. I can't turn my computer off to restart it, because it's saying that I need to close out and I am not able to do so. I also can't update the app. Lightroom is the only app that is not working. I can no longer upload photos either on it either. I have never had this problem before. I need HELP!

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Crash or freeze

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Problem with closing lightroom

New Here ,
Dec 15, 2019

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Hi! I have a MacBook Air and I can't close out Lightroom. I have tried clicking the red button in the corner to close out of it and I have tried literally EVERYTHING to force quit it and it's still not working. I can't turn my computer off to restart it, because it's saying that I need to close out and I am not able to do so. I also can't update the app. Lightroom is the only app that is not working. I can no longer upload photos either on it either. I have never had this problem before. I need HELP!

TOPICS
Crash or freeze

Views

138

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 15, 2019 0
greule LATEST
Adobe Employee ,
Dec 16, 2019

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What you could try is to open the Activity Monitor, select Lightroom and quit the process. Hope this helps.

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Dec 16, 2019 0