Highlighted

Problem

New Here ,
Aug 24, 2020

Copy link to clipboard

Copied

Hi! All my recently added pictures and all my bought presets disappred from my lightroom app. Can you help me? 

Adobe Community Professional
Correct answer by JohanElzenga | Adobe Community Professional

See https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod...

There is a 5.4.1 update that fixes it, but the update itself does not restore the images and settings. It only solves the problem for people who had not updated yet. To restore the photos you need to have a way to restore your phone from a backup, like an iPhone from an iCloud backup. https://support.apple.com/en-us/HT204184

TOPICS
Problem or error

Views

21

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Problem

New Here ,
Aug 24, 2020

Copy link to clipboard

Copied

Hi! All my recently added pictures and all my bought presets disappred from my lightroom app. Can you help me? 

Adobe Community Professional
Correct answer by JohanElzenga | Adobe Community Professional

See https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod...

There is a 5.4.1 update that fixes it, but the update itself does not restore the images and settings. It only solves the problem for people who had not updated yet. To restore the photos you need to have a way to restore your phone from a backup, like an iPhone from an iCloud backup. https://support.apple.com/en-us/HT204184

TOPICS
Problem or error

Views

22

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 24, 2020 0
Adobe Community Professional ,
Aug 24, 2020

Copy link to clipboard

Copied

See https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod...

There is a 5.4.1 update that fixes it, but the update itself does not restore the images and settings. It only solves the problem for people who had not updated yet. To restore the photos you need to have a way to restore your phone from a backup, like an iPhone from an iCloud backup. https://support.apple.com/en-us/HT204184

-- Johan W. Elzenga, http://www.johanfoto.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 24, 2020 0