Highlighted

Problems Importing images into lightroom from external hard drive

New Here ,
Jul 06, 2020

Copy link to clipboard

Copied

Every time I import images from an extermal hard drive in to Lightroom the computer goes into a freeze, restarts it's self and reopens in a previous folder.   I am on a Mac, using Catlina.

 

Spent more than an hour on hold before speaking to a representative.   Did Not fix the problem.

 

Any thoughs.     Very disappointed with the Cloud!!!!!!!!!!!!!!

 

Topics

Crash or freeze

Views

24

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Problems Importing images into lightroom from external hard drive

New Here ,
Jul 06, 2020

Copy link to clipboard

Copied

Every time I import images from an extermal hard drive in to Lightroom the computer goes into a freeze, restarts it's self and reopens in a previous folder.   I am on a Mac, using Catlina.

 

Spent more than an hour on hold before speaking to a representative.   Did Not fix the problem.

 

Any thoughs.     Very disappointed with the Cloud!!!!!!!!!!!!!!

 

Topics

Crash or freeze

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 06, 2020

Copy link to clipboard

Copied

From inside Lightroom go to Help> System Info and Copy and Paste it in a reply here.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...