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Product Activation Window Lightroom CC

New Here ,
Dec 11, 2018

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I constantly have this window. When I click "Start Free Trial" the window disappears, for 2-3 seconds, and this window appears again.

How to eliminate? I just downloaded it!

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Product Activation Window Lightroom CC

New Here ,
Dec 11, 2018

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I constantly have this window. When I click "Start Free Trial" the window disappears, for 2-3 seconds, and this window appears again.

How to eliminate? I just downloaded it!

pastedImage_0.jpg

[Personal info removed by moderator]

Views

182

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LEGEND ,
Dec 11, 2018

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You may need to contact Adobe directly but I believe there is limited support for trial versions.

Go to this link:

https://helpx.adobe.com/contact/support.html

Choose Account Issues

Choose Adobe ID & signing-in

Click the blue button - Show me my contact options

Click chat

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Adobe Employee ,
Dec 12, 2018

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Olivyes63743493, please utilize the steps listed in User and license information issues | CC 2019 to resolve any errors that may be preventing the required certificates from being accepted in the Windows Certificate Manager.

Please update this public forum discussion if you have any questions.

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