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RAW Dateien auf Synology NAS

New Here ,
Feb 18, 2019 Feb 18, 2019

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Ich habe alle Fotos (RAW) in einem Verzeichnis auf dem NAS (Netzwerkvolume).

Diese Konfiguration funktioniert seit vielen Jahren reibungslos.

(PS und LTR sind auf der aktuellsten Version)

Seit einigen Tagen kann PS die RAW Dateien nicht mehr öffnen. Es gibt die Fehlermeldung:

"Der Vorgang konnte nicht abgeschlossen werden, weil die Datei nicht gefunden wurde".

Andere Dateiformate arbeiten wie immer und lassen sich auch vom NAS aus öffnen.

Wäre nett, wenn jemand eine Lösung kennt.

Tb

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correct answers 1 Correct answer

Apr 03, 2019 Apr 03, 2019

Hi All,

We are happy to announce Camera Raw 11.2.1 and Lightroom Classic 8.2.1 which includes a bug fix affecting the opening raw files stored on a NAS.

This change should also fix issues with Bridge and Lightroom Classic opening raw files using Edit in Photoshop.

Note: It is necessary to install the Camera Raw update to fix this issue. Installing Lightroom Classic 8.2.1 alone will not affect the issue.

You can install the updates on desktop applications via the Creative Cloud App. [CTRL/CMD]+[ALT/O

...

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Feb 26, 2019 Feb 26, 2019

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Hi Tb,

Sorry that you're getting an error message "The operation could not be completed because the file was not found" while trying to access files from Photoshop saved on your NAS volume.

Photoshop requires a faster read/write access and permissions to read the data on any storage media. Network drives tend to have permissions related issues sometimes and that might be causing this issue. I'd recommend that you take a look at the below article and troubleshoot the issue:

Troubleshoot issues with networks, removable media in Photoshop

Let us know how it goes.

Thanks,

Akash

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Apr 03, 2019 Apr 03, 2019

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Hi All,

We are happy to announce Camera Raw 11.2.1 and Lightroom Classic 8.2.1 which includes a bug fix affecting the opening raw files stored on a NAS.

This change should also fix issues with Bridge and Lightroom Classic opening raw files using Edit in Photoshop.

Note: It is necessary to install the Camera Raw update to fix this issue. Installing Lightroom Classic 8.2.1 alone will not affect the issue.

You can install the updates on desktop applications via the Creative Cloud App. [CTRL/CMD]+[ALT/OPT]+[ R ] will refresh your app if the update doesn’t appear. See Update apps to the latest release of Adobe Creative Cloud

Please install the update and let us know if you continue to face any issues.

Thanks,

Akash

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