Highlighted

Removing photos from cloud

Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

Hi

Today I had an update to Lightroom CC and now I have both Lightroom CC and Lightroom Classic.

I've tried the new Lightroom CC, imported photos, created an album & the photos have now been upload to the cloud storage.

It now tells me that my cloud storage space is full.

Well, mulling it over I've decided that the new Lightroom CC is not for me.& I'd prefer just to use what has now been renamed as Ligthroom Classic.

My question is: how do I remove all my photos from the cloud?

There seems to be no way to this without deleting the photos from disk as well, which obviously I do not want to do.

Any suggestions

All Photos will not select all Photos it's only used to display all of the photos that are in different albums/ collections on one page. If you want to delete multiple images together, you can click on Album on left side then click on the gear icon located bleow every album and you'll see an option to delete that album.

Topics

How to, Sync

Views

30.7K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Removing photos from cloud

Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

Hi

Today I had an update to Lightroom CC and now I have both Lightroom CC and Lightroom Classic.

I've tried the new Lightroom CC, imported photos, created an album & the photos have now been upload to the cloud storage.

It now tells me that my cloud storage space is full.

Well, mulling it over I've decided that the new Lightroom CC is not for me.& I'd prefer just to use what has now been renamed as Ligthroom Classic.

My question is: how do I remove all my photos from the cloud?

There seems to be no way to this without deleting the photos from disk as well, which obviously I do not want to do.

Any suggestions

All Photos will not select all Photos it's only used to display all of the photos that are in different albums/ collections on one page. If you want to delete multiple images together, you can click on Album on left side then click on the gear icon located bleow every album and you'll see an option to delete that album.

Topics

How to, Sync

Views

30.7K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Oct 19, 2017

Copy link to clipboard

Copied

Hi Davida,

You can delete the synced images by going to Adobe Photoshop Lightroom

Please use your Adobe ID to sign in.

Regards,

Sahil

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

Thanks but I see no means of selecting all photos & no delete option there.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Oct 19, 2017

Copy link to clipboard

Copied

Once you sign in you can click on All Photos on the left side the you will see Select on top once you click on it and select the images you want to delete you will see a Trash icon on top you can click on that Icon to delete the images. Please check the image for reference:

Capture.JPG

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

Having clicked on 'All Photos' I see no Trash icon but since you say that I can delete all 'synced' photos I'm guessing that I have to wait until all 550 photos are synced before the Trash icon appears?

This could take a while... I'll get back to you later.

Thanks for your help.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Oct 19, 2017

Copy link to clipboard

Copied

Once you click on Select and select the images then you will see the trash icon on the top near select.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

There is no trash icon on the top near Select, in fact there is no Select but there are still many photos in the process of syncing...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Oct 19, 2017

Copy link to clipboard

Copied

Could you please share a screenshot of your Lightroom web so that we can review it at our end?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

Here's a screenshot:

Lightroom web.jpg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

OK, here's some progress. I opened my lightroom web on my Samsung tablet and now I can see Select. However, I'm unable to select all photos - clicking on All Photos selects none and clicking on Select states: 'Select photos to begin'. At present (on the tablet) I can only select one, then another, then another... This way would take ages to select them all. So from a PC screen 'Select' doesn't appear and on a tablet 'All photos' doesn't work.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

Just as an aside, syncing has made no progress in the last hour.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Oct 19, 2017

Copy link to clipboard

Copied

All Photos will not select all Photos it's only used to display all of the photos that are in different albums/ collections on one page. If you want to delete multiple images together, you can click on Album on left side then click on the gear icon located bleow every album and you'll see an option to delete that album.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

Phew! That was painful. I think I may have made the right decision in deciding not to use Lightroom CC & stick to Classic.

Thanks for your help.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Oct 19, 2017

Copy link to clipboard

Copied

Glad you were able to remove the images from cloud. Would request you to mark the answer as correct, it makes it easier for other users to find the solution easily. Feel free to reach out to us for any future queries.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

So, when I delete the album following your directions, it doesn't delete the photos from the cloud.  How do I just delete the photos from the cloud without erasing them from my hard drive? 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Oct 19, 2017

Copy link to clipboard

Copied

Once you sign in you can click on All Photos on the left side the you will see Select on top once you click on it and select the images you want to delete you will see a Trash icon on top you can click on that Icon to delete the images.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

Sign in where?  In a web browser?  On a mobile app? 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Oct 19, 2017

Copy link to clipboard

Copied

On Lightroom web Adobe Photoshop Lightroom

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

So, when I follow your directions, I get this dialog box.  I want to delete this from the cloud, my iPhone, and the new LR app, but I don't want to erase the master from the hard drive on my computer or remove it from my original LR library.  How do I do that?  I only see an option to delete it everywhere. 

Screen Shot 2017-10-19 at 6.26.41 PM.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Oct 20, 2017

Copy link to clipboard

Copied

I see no 'select' option on my screen like the image you posted.  what am i missing?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Oct 22, 2017

Copy link to clipboard

Copied

How can i select all photos? I added over 6 k photos and i didnt not want to back them up but they gave me no option and i dont wanna click 6 k times to remove them all. Any tips?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Oct 22, 2017

Copy link to clipboard

Copied

Be careful, if you delete them from the cloud, you'll also delete them from your LRCC desktop.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Oct 22, 2017

Copy link to clipboard

Copied

So i guess i cant do anything then? i importet the wrong map so i got everything so i guess i cant use the service that i pay for now? Really wanted to try it out but if i cant even remove picutes that they sync i cant really see whats the point of Lightroom cc?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Oct 22, 2017

Copy link to clipboard

Copied

No, it's fine. You want to use Classic? Then install Classic, enable Sync and it'll pull down all of your photos you uploaded to the cloud. Once they're safely in Classic, you can remove them from the cloud and LRCC.

Or if you still have all of your originals outside of LRCC, ready to import into Classic, that would be fine too.

Perhaps you can explain a little more about what you were trying to accomplish, and we can head you in the right direction. I know it's all pretty confusing right now.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Oct 22, 2017

Copy link to clipboard

Copied

Sorry well this is my problem,

i started up the new CC just to try it out and added a folder. The problem was that this was the mail photo folder and not a subfolder so i added over 6.000 photos and when i realized my misstake it was to late. Now i really just wanna do all over and start out with nothing in my cloud and nothing in the new LRCC.

I can select them and remove them one by one but i really dont wanna do that for that amount fo pictures. I got nothing i wanna keep on the cloud so i guess it should be possible to remove everything?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Oct 22, 2017

Copy link to clipboard

Copied

Ok, great, in that case, you're fine to select all in LRCC's grid view and go to Edit > Delete Photo. That'll get rid of them all from LRCC and the cloud.

Or follow the instructions above to empty the cloud and LRCC. They'll still be in your Mail folder if you didn't delete them from there.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Oct 22, 2017

Copy link to clipboard

Copied

Ah cool now i see, so this will just remove them from everything but not the main sorce with is my computer right?

As it stands :"Your lightroom photos, All synced devices, all albums and shared galleries"

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Oct 22, 2017

Copy link to clipboard

Copied

bennisman  wrote

Ah cool now i see, so this will just remove them from everything but not the main sorce with is my computer right?

As it stands :"Your lightroom photos, All synced devices, all albums and shared galleries"

Yes, you've got it. If copies are still in their old location, which Lightroom isn't managing, then they'll stay where they were. Lightroom can only remove them from locations it manages.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Oct 19, 2017

Copy link to clipboard

Copied

Does this mean that LR CC copies all the pictures from my harddrive to the cloud? I only have 100Gb in my plan (CC all apps) and that's not enough.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Oct 19, 2017

Copy link to clipboard

Copied

Lr CC will only sync the images you Add in it.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 19, 2017

Copy link to clipboard

Copied

I didn't add any images to LR CC.  It synced photos that I had in Lightroom Mobile.  I didn't have a chance to opt out.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Oct 02, 2018

Copy link to clipboard

Copied

Exactly the same issue.  I have just been on a chat with support and he‘s saying I added to CC, but I only use classic on my desktop. 

I was was even asked why I sync if I want to unsync later, I said to edit on the move... he said that’s not what it’s designed for.

I don‘d need a backup service. I need a photo editing tool and I though lightroom was that.  Didn’t know they are just trying to be another google photos app

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Community Beginner ,
Oct 28, 2017

Copy link to clipboard

Copied

To be safe I copied the photos on my computer to another folder as a safety net.  I then went into Lightroom CC (Cloud) and deleted the photos.  They remined on my computer in the original directory from which I loaded them into Lightroom CC.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Nov 04, 2017

Copy link to clipboard

Copied

I think I figured how to remove photos in the cloud/All Synced Photographs.

This is how I figured the photos "crept" into the cloud/All Synced Photographs for me.  I created folders under Collections and synced the selected Collections folders to cloud so I could show my photos on my mobile devices.  When I unsynced the selected folders to remove them from my phone, the photos and the folders are no longer in the cloud BUT the photos remain in the cloud under All Synced Photographs.

If you have been using Lightroom Classic, you can remove any/all photos in the cloud in this steps:

1. Go to all your folders in Collections that are synced

2. Unsync all your folders

3. Go to All Synced Photographs and highlight/select any/all photos

4. delete these photos (use your Delete key)

If you don't unsync your folders first, when you delete photos from the cloud, photos in the Collections folders that are synced will be deleted from your desktop Lightroom Classic.  If you unsync your folders first, and delete photos from cloud, photos in the Collections folders will remain unaffected.

Each time you sync photos from Collections, they are added to the cloud/All Synced Photographs automatically.  You need to use above steps to remove them.

Lightroom CC just shows what are uploaded to cloud and can be accessed thru your mobile devices. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Sep 02, 2018

Copy link to clipboard

Copied

Since I am a dummy at using Lightroom CC I was hoping you could be a bit more specific on how to:

1. Go to all your folders in Collections that are synced

2. Unsync all your folders

It's probably because I didn't really understand that I was syncing photos to the cloud in the first place; and my cloud is now full of photos I do not want to be there.  It's my own fault for not going through the tutorials to begin with and now I see many other folks are having trouble with this cloud thing.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jun 30, 2019

Copy link to clipboard

Copied

Hi Confusing because you’re mixing Lr with Lr classic or am Imissing something?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Nov 23, 2019

Copy link to clipboard

Copied

Thanks for that post it worked for me as I was synching  8000+ images to the web from Lr Classic 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Nov 24, 2017

Copy link to clipboard

Copied

This needs some work. I tried out Lightroom CC and it's really confusing to manage. I don't want to sync every single photo I load into Lightroom, I only want to sync maybe 10 out of every 100. Having the option to only sync flagged photos, or photos tagged with 3 or more stars would fix this issue for me. Until then Lightroom Classic it is.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Nov 24, 2017

Copy link to clipboard

Copied

My photos are stored on an external drive. I thought that by unplugging the drive and deleting the photos that maybe I could get them off the cloud. However this warning popped up and doesn't offer much solace:

Capture.PNG

What worries me is the All Synced Devices bit, my drive is safely unplugged, but is it considered a Synced Device? As soon as I load Lightroom with my drive attached will it sync and delete these photos from it? I don't really want to take that risk.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Nov 24, 2017

Copy link to clipboard

Copied

If you open Lightroom CC on that machine and it's still pointing to that location for the originals, then it would delete them. Renaming the folder should do the trick, or just don't open LRCC again.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...