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SERVER_ERROR_DUP App Store Mac APP

New Here ,
Jun 11, 2020

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Hi 

 

I have Macbook Pro. I bought Lightroom from App Store  a while ago. There was little pause after the free trial ended and then i try to purchase full subscription via App Store ( and i succeeded with it,because App Store took my money and i have recipe from that). Problem is, when i try to open the Lightroom, i receive text "your subscription has ended, renew etc" When i click the "Renew" Lightroom first tries to connect to App Store for a second, but then i got this error window that says SERVER_ERROR_DUP. I have tried everything from re-installing app and logging out from App Store etc. but nothing works. When i look my Adobe account, it says i don't have subscription, but my App Store account says i have. Please help me.

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Mac, Problem or error

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SERVER_ERROR_DUP App Store Mac APP

New Here ,
Jun 11, 2020

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Hi 

 

I have Macbook Pro. I bought Lightroom from App Store  a while ago. There was little pause after the free trial ended and then i try to purchase full subscription via App Store ( and i succeeded with it,because App Store took my money and i have recipe from that). Problem is, when i try to open the Lightroom, i receive text "your subscription has ended, renew etc" When i click the "Renew" Lightroom first tries to connect to App Store for a second, but then i got this error window that says SERVER_ERROR_DUP. I have tried everything from re-installing app and logging out from App Store etc. but nothing works. When i look my Adobe account, it says i don't have subscription, but my App Store account says i have. Please help me.

Topics

Mac, Problem or error

Views

135

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New Here ,
Jun 11, 2020

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I'm having the same issue. I was told to contact apple by abope support but apple says my subsription is renewed. Please help!!

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selondon LATEST
Adobe Community Professional ,
Jun 11, 2020

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This is mainly a user to user forum, The following forum is monitored by the engineering team and is the best place to log bugs and features requests:

https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_lightroom_cc

 

Search that forum to see if a thread relating to this exists, if not start a new one and hopefully you should get some tech feedback.

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