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Sharing and downloading issue:

New Here ,
Oct 23, 2017

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Until the CC update in Lightroom Mobile,  I was able to share collections to my clients and they were then able to download from the collection to their IOS device to share on Instagram with family members etc. The collections or photos in a collection  do not appear to be downloadable as a jpeg to either the desktop or ios device (specifically iPhone) If this is the new policy, it renders

my business model as untenable using Lightroom. Hopefully my clients and I are missing something here. Any information would be appreciated.

Regards

Tim

Adobe Community Professional
Correct answer by Jao_vdL | Adobe Community Professional

I understand. They changed something so that you now have to explicitly allow downloading. They only have an interface for this on the web interface. Simply go to your album in the web interface to Lightroom CC. Log on and navigate to your album. Click on Share -> Share this album. Then enable downloading:Untitled.jpeg

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Sharing and downloading issue:

New Here ,
Oct 23, 2017

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Until the CC update in Lightroom Mobile,  I was able to share collections to my clients and they were then able to download from the collection to their IOS device to share on Instagram with family members etc. The collections or photos in a collection  do not appear to be downloadable as a jpeg to either the desktop or ios device (specifically iPhone) If this is the new policy, it renders

my business model as untenable using Lightroom. Hopefully my clients and I are missing something here. Any information would be appreciated.

Regards

Tim

Adobe Community Professional
Correct answer by Jao_vdL | Adobe Community Professional

I understand. They changed something so that you now have to explicitly allow downloading. They only have an interface for this on the web interface. Simply go to your album in the web interface to Lightroom CC. Log on and navigate to your album. Click on Share -> Share this album. Then enable downloading:Untitled.jpeg

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Adobe Community Professional ,
Oct 23, 2017

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This appears to not yet be enabled in Lightroom CC on the desktop and appears to be absent from Lightroom CC on iOS. You have to go to the lightroom web app ( https://lightroom.adobe.com ) and share from there. You'll get the option to enable downloading. Every album you see in Lightroom CC you will see in Lightroom web.

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New Here ,
Oct 23, 2017

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Jao: The issue is not with me being to download to my desktop because I can with no issues. The issue is with my downstream clients who do not

Have Lightroom or Lightroom CC on their phones or PC/MAC. Until the update they were able to save photos from the slideshow/gallery to their phone and post on Instagram.

They no longer can do it. I have tested with 2 clients resending a link that was a month old and there are no issues downloading to the phone. Any link sent after the update

Will not download from the customer’s phone /desktop.

Regards

Tim

Sent from Mail for Windows 10

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Adobe Community Professional ,
Oct 23, 2017

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I understand. They changed something so that you now have to explicitly allow downloading. They only have an interface for this on the web interface. Simply go to your album in the web interface to Lightroom CC. Log on and navigate to your album. Click on Share -> Share this album. Then enable downloading:Untitled.jpeg

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pavl2010 LATEST
Participant ,
Apr 26, 2020

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Yes, 

 

this is very hidden! And very unusefull. 

 

And the best part is: it does not work in the IOS App. 

 

My clients can´t comment or rate or give a like. 

Which I find very disturbing. 

 

What is the point of sharing it, if the other person can´t comment?

 

kind regards 

 

Peter 

I speak german, english,spanish specs: iMac iMac.27" 17.1 Intel Core i7 processor:4 GHz Ram :32 GB Premiere CC 14.0.1 German Version. Handle ohne zu tun; ohne Anstrengung arbeiten. Stell dir das Kleine gross vor und das Wenige als Viel. Beschäftige mit dem Schwierigen, solange es noch einfach ist. Erfülle die große Aufgabe durch viele kleine Taten. Act without doing; work without effort. Think of the small as large and the few as many. Confront the difficult while it is still easy; accomplish the great task by a series of small acts.

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