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Spherical panorama creation hangs

Community Beginner ,
May 30, 2019

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Hello all,

I'm trying out the new Adobe Photoshop Lightroom, coming from Lightroom 6. One of the features that is critical for me is the stitching of spherical panoramas. Lightroom 6 is decent, but often creates a visible seam or other smaller mistakes, and I hope that the latest Lightroom is better. Unfortunately, Lightroom CC seems to hang after a while. At first, it uses 100% CPU as expected, but then it reduces to 18% CPU and a few minutes later it's down to no CPU usage at all.

Has anyone experienced this? Is there a solution?

I'm stitching 26 DNG files shot by a DJI Mavic 2 Pro drone.

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Spherical panorama creation hangs

Community Beginner ,
May 30, 2019

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Hello all,

I'm trying out the new Adobe Photoshop Lightroom, coming from Lightroom 6. One of the features that is critical for me is the stitching of spherical panoramas. Lightroom 6 is decent, but often creates a visible seam or other smaller mistakes, and I hope that the latest Lightroom is better. Unfortunately, Lightroom CC seems to hang after a while. At first, it uses 100% CPU as expected, but then it reduces to 18% CPU and a few minutes later it's down to no CPU usage at all.

Has anyone experienced this? Is there a solution?

I'm stitching 26 DNG files shot by a DJI Mavic 2 Pro drone.

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May 30, 2019 0
Adobe Employee ,
May 31, 2019

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Hi Sybren,

That isn't a great user experience as Lightroom Classic hangs while stitching panoramas , we're sorry to hear about this. Let us help make it right. Which version of Lightroom Classic are you using? To verify the version you're using : Choose Help > System Info.

Let's start with troubleshooting the GPU usage in Lightroom. Could you please uncheck the option "use graphics processor" under Preferences> Performance menu and let us know if that helps?

For more info and further troubleshooting refer Adobe Lightroom GPU Troubleshooting and FAQ

Thanks,

Akash

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May 31, 2019 0
Community Beginner ,
May 31, 2019

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I have unticked "use graphics processor", but it didn't change anything in the behaviour. The merging process just stops mid-way.

I'm also not sure why you want me to look into GPU troubleshooting.

This is the system info:

Lightroom version: 2.3 [ 20190502-0902-47ed471 ] (May  3 2019)

Operating system: Windows 10

OS Version: 10.0 [17763]

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 4,0 GHz

Built-in memory: 32650,5 MB

Real memory available to Lightroom: 32650,5 MB

Real memory used by Lightroom: 334,5 MB (1,0%)

Virtual memory used by Lightroom: 418,2 MB

Memory cache size: 189,7 MB

Internal Camera Raw version: 11.3 [ 197 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 22MB / 16325MB (0%)

Camera Raw real memory: 22MB / 32650MB (0%)

System DPI setting: 120 DPI

Desktop composition enabled: Yes

Displays: 1) 2560x1440

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce GTX 970 (26.21.14.3086)

Application folder: C:\Program Files\Adobe\Adobe Lightroom CC

Settings Folder: C:\Users\Sybren\AppData\Roaming\Adobe\Lightroom CC

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May 31, 2019 0
Community Beginner ,
Jun 04, 2019

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Hi Akash,

Do you have any more help for me?

Sybren

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Jun 04, 2019 0
Adobe Community Professional ,
Jun 04, 2019

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It may be worth also posting all of the details here:

Lightroom Desktop | Photoshop Family Customer Community

Adobe engineers monitor that thread and although you can get staff help on here, this is mainly a user to user forum.

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Jun 04, 2019 0
Community Beginner ,
Jun 04, 2019

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Jun 04, 2019 1
selondon LATEST
Adobe Community Professional ,
Jun 04, 2019

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Good Luck, I see there's a bit of feedback already.

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Jun 04, 2019 0