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Stuck with 3 photos syncing, Alt-CloudIcon no longer shows syncing pictures

New Here ,
Mar 02, 2019 Mar 02, 2019

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At this point, I'm more or less willing to completely reset my Lightroom on this computer, how do I blow away and completely reset all temp data.

Whenever I import new pictures, Lightroom fails to upload them now and gets completely stuck. 

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Community Expert , Mar 02, 2019 Mar 02, 2019

If you want to completely reset Lightroom CC on your computer you have to find the Lightroom Library file. On my machine this is in the Pictures folder but I am on a Mac. What you do is to drag this to the trash. When you start Lightroom CC again, this will get recreated from the cloud data.

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New Here ,
Mar 02, 2019 Mar 02, 2019

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I've uninstalled and reinstalled Lightroom 3 times now as well as blowing away all AppData and Temp folders. 

It still shows 3 photos syncing.  This is my travel laptop, I like being able to use it for things. 

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New Here ,
Mar 02, 2019 Mar 02, 2019

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As a test, I imported the pictures from my last Pittsburgh vacation into Lightroom, and now it says 648 pictures syncing and has for the last 20 minutes.  Lightroom is officially busted!

Does support have a place to send debug logs?

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Community Expert ,
Mar 02, 2019 Mar 02, 2019

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If you want to completely reset Lightroom CC on your computer you have to find the Lightroom Library file. On my machine this is in the Pictures folder but I am on a Mac. What you do is to drag this to the trash. When you start Lightroom CC again, this will get recreated from the cloud data.

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