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Switching from android to IOS/ Migrating Lightroom

New Here ,
Dec 04, 2019 Dec 04, 2019

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Hi,
I just switched from Android to Iphone and I cannot find how to restore my presents and photos the app! Help please!

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Dec 05, 2019 Dec 05, 2019

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Hi there,

 

Are you logged in your Adobe account using the same Adobe Id onto your iOS device?

 

Do you see all of your images and presets in Lightroom Web? Link: https://lightroom.adobe.com/

 

If so then, your data should sync to your iOS device as well. See https://helpx.adobe.com/in/lightroom-cc/using/work-with-lightroom-mobile-ios.html#settings-menu

 

Thanks,

Akash

 

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Community Expert ,
Dec 05, 2019 Dec 05, 2019

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Also, do you have a subscription to one of the Photography Plans or are you using a free/trial version?

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Guest
Dec 05, 2019 Dec 05, 2019

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Also, check if you are subscribed for the "full" version and not just the 4.99 version through the Android Play store. I've read somewhere that this only syncs between android devices. If you have a subscription through the Adobe website, it should be working 

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