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Sync don't work right on Lightroom Mobile

New Here ,
Dec 16, 2019 Dec 16, 2019

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Hey Guys I have a pretty annoying Problem. I edit my Photos on my Ipad and after finishing the editing I click on Force Sync. But if I open the Photo in the Lightroom app on my Pixel 2XL it shows the photo like I edited it as long as it loads. If it's finished loading it shows the original pic. In the Lightroom Web application it shows the edited picture without any Problems. Yes the sync on my phone is activated and always actual. I already delet the app and reinstalled it but that doesn't work. The support says it's because of my phone but it worked the last year without a problem and it shows the edited pic for a short time so I don't think the problem is my phone...

I hope you understand what I mean a

nd sorry my English isn't perfect. Hopefully someone can help me. 🙂

Screenshot_20191214-223129.png

Screenshot_20191214-223135.png

 

Screenshot_20191214-223139.png

 

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Community Expert ,
Dec 16, 2019 Dec 16, 2019

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The problem is with your phone if the images sync from iPad to Lightroom web. Try logging out of Lightroom on your phone, then logging back in.

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New Here ,
Dec 17, 2019 Dec 17, 2019

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I already tried that but it doesn't help. What I don't understand is why the picture is shown as it should as long as it loads up. And why it worked until the last month without any Problems

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Community Beginner ,
May 07, 2020 May 07, 2020

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I have the same problem. Would be nice to get this investigated.

Also reported by other users here: https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/problem-with-synchronization-cannot-see...

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New Here ,
May 07, 2020 May 07, 2020

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Same with me, no sync

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