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Sync enabled, but NO data sent to the cloud

New Here ,
Jul 09, 2019

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Hello everyone,

I have about twenty collections (not dynamic) synchronized between Lightroom Classic and Lightroom CC, or 1529 photos.

It turns out that Lightroom confirms that the photos are synchronized and I can access them from the mobile app.

Only it seems that they are renderings and not original files.

Indeed, since the beginning I remain still and always 0 byte used on the 20 go that I have available for the cloud.

Please, I tried everything, how to unlock this situation?

Thank you.

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Sync enabled, but NO data sent to the cloud

New Here ,
Jul 09, 2019

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Hello everyone,

I have about twenty collections (not dynamic) synchronized between Lightroom Classic and Lightroom CC, or 1529 photos.

It turns out that Lightroom confirms that the photos are synchronized and I can access them from the mobile app.

Only it seems that they are renderings and not original files.

Indeed, since the beginning I remain still and always 0 byte used on the 20 go that I have available for the cloud.

Please, I tried everything, how to unlock this situation?

Thank you.

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Jul 09, 2019 0
Adobe Community Professional ,
Jul 09, 2019

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Lightroom Classic only syncs Smart Previews to the Cloud, not full size Originals.

Furthermore, unless it has changed, Smart Previews are not counted against your Cloud Storage data quota.

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Jul 09, 2019 1
Adobe Employee ,
Jul 10, 2019

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Hi there,

As explained above Lightroom Classic can only sync previews to the cloud. However, If you sync images from Lightroom's desktop version then the original images will be synced and they will take up the cloud space. Look here for more information on this: How to sync Lightroom Classic photos with Lightroom

Regards,
Sahil

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Jul 10, 2019 0
New Here ,
Jul 11, 2019

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Thank you very much for your answer.

In this case, can you explain to me how to store in the cloud? (see my screenshot)

I know this article (your URL) and I have already checked everything, but still no upload to the cloud .02.jpg

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Jul 11, 2019 0
Adobe Community Professional ,
Jul 11, 2019

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In the English version, it is the first option under the File menu, Add photos. You don't upload photos, you add them.

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Jul 11, 2019 0
New Here ,
Jul 11, 2019

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Thank you for reply JimHess, but I don't want Add Photos, because they are already imported (1005 photos synchronized displayed on the top left of my screenshot above my 10 collections).

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Jul 11, 2019 0
Adobe Community Professional ,
Jul 11, 2019

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Lightroom Classic does not, and can not store photos in the cloud. It syncs by way of smart previews. If you want your photos stored in the cloud you need to Add them with Lightroom, not Lightroom Classic. You would unsync them from Classic before adding them Lightroom.

There is no hybrid option to have some images on a drive and some in the cloud. Pick one. Either use Lightroom and store all of your photos in the cloud, or use Classic and sync smart previews to the cloud like you have done.

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Jul 11, 2019 0