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Sync Problem: cannot sync and cannot access internet

New Here ,
Mar 22, 2020

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I am using Lightroom, once I imported photos into Lightroom. Problems happened as below.

1. At first, a few photos could be uploaded. After a few minutes, I found that I couldn't open websites using Chrome.

2. Chrome told me it cannot find the server IP address of the sites. And the error code is "DNS_PROBE_FINISHED_NXDOMAIN".

3. And I found that Lightroom also could not sync photos. But I checked the details of Router, the real-time upload rate was being fully used by Lightroom.

4. I tried other devices which were also accessed the same router, they could access the internet well.

5. I paused the Lightroom sync. Then my PC could access the internet immediately.

 

Here is my system info.

Lightroom version: 3.2 [ 20200204-0604-bc5e360 ] (Feb 4 2020)
NGL Version: 1.14.0.16
Operating system: Windows 10
OS Version: 10.0 [18363]
Application architecture: x64
System architecture: x64
Computer model: System manufacturer System Product Name / AMD Ryzen 9 3950X 16-Core Processor
Logical processor count: 32
Processor speed: 4.3 GHz
Built-in memory: 32681.3 MB
Real memory available to Lightroom: 32681.3 MB
Real memory used by Lightroom: 2094.8 MB (6.4%)
Virtual memory used by Lightroom: 5823.0 MB
Memory cache size: 2985.0 MB
Internal Camera Raw version: 12.2 [ 385 ]
Maximum thread count used by Camera Raw: 17
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 855MB / 16340MB (5%)
Camera Raw real memory: 856MB / 32681MB (2%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 5120x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce RTX 2080 Ti (26.21.14.4274) - 11 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU3, hard: success, soft: success, wl: Yes, bl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\xx\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\xx\AppData\Local\Adobe\Lightroom CC\Data

 

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How to, Problem or error, Sync, Windows

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Sync Problem: cannot sync and cannot access internet

New Here ,
Mar 22, 2020

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I am using Lightroom, once I imported photos into Lightroom. Problems happened as below.

1. At first, a few photos could be uploaded. After a few minutes, I found that I couldn't open websites using Chrome.

2. Chrome told me it cannot find the server IP address of the sites. And the error code is "DNS_PROBE_FINISHED_NXDOMAIN".

3. And I found that Lightroom also could not sync photos. But I checked the details of Router, the real-time upload rate was being fully used by Lightroom.

4. I tried other devices which were also accessed the same router, they could access the internet well.

5. I paused the Lightroom sync. Then my PC could access the internet immediately.

 

Here is my system info.

Lightroom version: 3.2 [ 20200204-0604-bc5e360 ] (Feb 4 2020)
NGL Version: 1.14.0.16
Operating system: Windows 10
OS Version: 10.0 [18363]
Application architecture: x64
System architecture: x64
Computer model: System manufacturer System Product Name / AMD Ryzen 9 3950X 16-Core Processor
Logical processor count: 32
Processor speed: 4.3 GHz
Built-in memory: 32681.3 MB
Real memory available to Lightroom: 32681.3 MB
Real memory used by Lightroom: 2094.8 MB (6.4%)
Virtual memory used by Lightroom: 5823.0 MB
Memory cache size: 2985.0 MB
Internal Camera Raw version: 12.2 [ 385 ]
Maximum thread count used by Camera Raw: 17
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 855MB / 16340MB (5%)
Camera Raw real memory: 856MB / 32681MB (2%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 5120x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce RTX 2080 Ti (26.21.14.4274) - 11 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU3, hard: success, soft: success, wl: Yes, bl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\xx\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\xx\AppData\Local\Adobe\Lightroom CC\Data

 

TOPICS
How to, Problem or error, Sync, Windows

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Mar 22, 2020 0
Pcexpert LATEST
New Here ,
Mar 23, 2020

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Microsoft Windows
The following tutorial is applicable for Windows XP7Vista88.1, and 10.
  1. Press Windows+R keys together to open Windows command prompt console, then enter cmd.
  2. Type the following command to clear DNS cache files on your computer:
    1. ipconfig /flushdns
  3. If the process is successful, you’ll see the confirmation message as follows:

https://geeksadvice.com/flush-dns/

 

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