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Sync very slow

New Here ,
Jul 19, 2018

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Hello,

I trying to figure it out, but suddenly the sync of my Lightroom CC (laptop) is incredibly slow (not to say stalled). I am connected to internet, everything else is working, I have plenty of memory to work with. But it's been over an hour and LR in still trying to sync only one pic. I have access to all the pics in the cloud, but sync is stalled.

I work with Mac OS Sierra. 

Any clue???

Hi Jeanb27220792,

Sorry that you're having problems syncing images from Lightroom CC.

Could you please let us know how many images are there in your library?

Also, what is the format of the images? Are they Raw or Jpeg?

Take a look at the suggestions offered in this similar discussion and let us know if they help: Lightroom CC: Very slow sync speeds with a large import | Photoshop Family Customer Community

Thanks,

Akash

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Sync very slow

New Here ,
Jul 19, 2018

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Hello,

I trying to figure it out, but suddenly the sync of my Lightroom CC (laptop) is incredibly slow (not to say stalled). I am connected to internet, everything else is working, I have plenty of memory to work with. But it's been over an hour and LR in still trying to sync only one pic. I have access to all the pics in the cloud, but sync is stalled.

I work with Mac OS Sierra. 

Any clue???

Hi Jeanb27220792,

Sorry that you're having problems syncing images from Lightroom CC.

Could you please let us know how many images are there in your library?

Also, what is the format of the images? Are they Raw or Jpeg?

Take a look at the suggestions offered in this similar discussion and let us know if they help: Lightroom CC: Very slow sync speeds with a large import | Photoshop Family Customer Community

Thanks,

Akash

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New Here ,
Jul 19, 2018

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An the problem is not related to a bad file...

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Adobe Employee ,
Jul 22, 2018

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Hi Jeanb27220792,

Sorry that you're having problems syncing images from Lightroom CC.

Could you please let us know how many images are there in your library?

Also, what is the format of the images? Are they Raw or Jpeg?

Take a look at the suggestions offered in this similar discussion and let us know if they help: Lightroom CC: Very slow sync speeds with a large import | Photoshop Family Customer Community

Thanks,

Akash

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New Here ,
Jul 20, 2020

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well that answer is usless it puts you to a different thread with no solution 

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