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Syncing Lightroom Mobile (free) to Lightroom CC (new subscription)

New Here ,
Mar 31, 2020

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I have been using Lightroom Mobile (free version) for a long time. I just became a student again and got a free Adobe Creative Cloud subscription including Lightroom CC and Classic for desktop. My original Lightroom Mobile account uses the same student email (.edu) but did not sync with my new Desktop apps when I got the Cloud subscription. My Mobile app also still says "unpaid subscription". 

 

How do I update my LR Mobile app as the paid version so they will sync? Even though they use the same email, will I need to make a new account on Mobile to sync/use my new Cloud access? I don't want to lose all my photos from my old free version. 

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How to, Import and share, Mac, Sync

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Syncing Lightroom Mobile (free) to Lightroom CC (new subscription)

New Here ,
Mar 31, 2020

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I have been using Lightroom Mobile (free version) for a long time. I just became a student again and got a free Adobe Creative Cloud subscription including Lightroom CC and Classic for desktop. My original Lightroom Mobile account uses the same student email (.edu) but did not sync with my new Desktop apps when I got the Cloud subscription. My Mobile app also still says "unpaid subscription". 

 

How do I update my LR Mobile app as the paid version so they will sync? Even though they use the same email, will I need to make a new account on Mobile to sync/use my new Cloud access? I don't want to lose all my photos from my old free version. 

Topics

How to, Import and share, Mac, Sync

Views

169

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
selondon LATEST
Adobe Community Professional ,
Apr 01, 2020

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In the Settings wihin Lightroom Mobile, under your account you may see Restore Purchase, if so try to select that.

 

With a student/educational account though, they may block cloud storage I believe.

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