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The application closes and won't let me save the photos

New Here ,
Apr 03, 2020

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When I'm done editing, I try to save to the device or export and the ad comes out which may take a few minutes and automatically brings me to the start of the app with an ad saying the app suddenly closed, and I see my gallery and photo not exported.

Thanks for the help

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How to, Import and share, Problem or error

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The application closes and won't let me save the photos

New Here ,
Apr 03, 2020

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When I'm done editing, I try to save to the device or export and the ad comes out which may take a few minutes and automatically brings me to the start of the app with an ad saying the app suddenly closed, and I see my gallery and photo not exported.

Thanks for the help

Topics

How to, Import and share, Problem or error

Views

81

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Apr 06, 2020

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Hi there,

 

Sorry that an ad in hindering your editing workflow in Lightroom while exporting images. 

 

Which version of Lightroom are you using and what is your operating system?

 

Would you mind sharing a screenshot of the Ad that comes up while exporting so that we may check it?

 

Thanks,

Akash

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