I have been using Lightroom for years, and recentlyt subscribed to online program. I have been unable to access Lightoom and cannot get access to my photos. I have tried to call, cannot find an e-mail address or someone to chat with. I was on hold last week for more than 1 1/2 hours. Finally accepted he fact no one was going to answer my call. Unfortunately this has happend more than once. I am being charged but cannot access Lightroom. Can someone please let me know how to get help.