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Unable to change subscription plan

New Here ,
Apr 26, 2020

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Hi I subscribed to the Lightroom plan with 1TB in March this year, but realised that the Creative Cloud Photography 20GB plan might be more suitable for me. Is it possible to change now? I did what I was supposed to (My Plans > Change plan) but I kept getting shown "No offers available". Is it a case where I'm not allowed to change plans mid-way through the subscription?

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Unable to change subscription plan

New Here ,
Apr 26, 2020

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Hi I subscribed to the Lightroom plan with 1TB in March this year, but realised that the Creative Cloud Photography 20GB plan might be more suitable for me. Is it possible to change now? I did what I was supposed to (My Plans > Change plan) but I kept getting shown "No offers available". Is it a case where I'm not allowed to change plans mid-way through the subscription?

Topics

FAQ, Problem or error

Views

355

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Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 26, 2020

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You will need to contact Adobe support. Here's the page https://helpx.adobe.com/support.html. You can chat with someone by using the icon in the lower right corner. Chat may be the quickest and easiest way to get to talk to someone.

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