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Unable to Create Directory. "don't have permission to save file xxx in folder xxx" ERROR Message.

New Here ,
Nov 03, 2019

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All of a sudden I now get this message when I try and add photos to Lightroom to edit. Any ideas on a corrective action

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Unable to Create Directory. "don't have permission to save file xxx in folder xxx" ERROR Message.

New Here ,
Nov 03, 2019

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All of a sudden I now get this message when I try and add photos to Lightroom to edit. Any ideas on a corrective action

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Problem or error

Views

441

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Nov 03, 2019 0
Adobe Employee ,
Nov 03, 2019

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Hi there,

 

Sorry that you're getting an error message "Unable to create directory, don't have permission to save file xxx in folder" while trying to add images to Lightroom. Which version of Lightroom are you using and on which OS?

 

To what it seems like, you likely have a permission issue at the drive or folder level. You will need to use the Mac OS to change the permissions for your User Account for that (and perhaps other) locations. If changing doesn't work you may need to repair your permissions.  

This may be of help for Repair instructions: https://helpx.adobe.com/x-productkb/global/repair-disk-permissions-running-disk.html

 

Let us know how it goes.

 

Thanks,

Akash

 

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Nov 03, 2019 0
New Here ,
Nov 04, 2019

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Hi Akash,

 

Thanks for your response.

 

I am using Lightroom CC version 2.0.2 on macOS High Sierra version 10.13.6

 

How do I use the macOS to make the changes to permissions?

 

Thanks again!

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Nov 04, 2019 0
Adobe Employee ,
Nov 04, 2019

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Have you tried using the "Disk Utility" on your Mac to repair permissions?

See https://helpx.adobe.com/x-productkb/global/repair-disk-permissions-running-disk.html

 

~Akash

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