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Unable to Forget Drive After Moving to New Mac

New Here ,
Jul 19, 2019

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Hello everyone,

I'm having an issue with my Lightroom library after moving from my old Mac to a new one. I used the a time capsule image and now I I get an error every time I open Lightroom saying that the offline drive cannot be found. I went on Adobe's support website and it suggests that I click the forget drive button when the error notification happens. The issue is that there is no forget drive button. Any help would be greatly appreciated. As it stands now, I can't even add any photos to my library and Lightroom is pretty much useless.

I am dealing with this specific issue: "Lightroom loses track of the photo locations on your hard disk when you move data from one computer to another. For example, when you upgrade your computer".

Thank you.

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Unable to Forget Drive After Moving to New Mac

New Here ,
Jul 19, 2019

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Hello everyone,

I'm having an issue with my Lightroom library after moving from my old Mac to a new one. I used the a time capsule image and now I I get an error every time I open Lightroom saying that the offline drive cannot be found. I went on Adobe's support website and it suggests that I click the forget drive button when the error notification happens. The issue is that there is no forget drive button. Any help would be greatly appreciated. As it stands now, I can't even add any photos to my library and Lightroom is pretty much useless.

I am dealing with this specific issue: "Lightroom loses track of the photo locations on your hard disk when you move data from one computer to another. For example, when you upgrade your computer".

Thank you.

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Jul 19, 2019 0
Adobe Community Professional ,
Jul 19, 2019

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Hi Stefan,

which version of Lightroom are you using?

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Jul 19, 2019 0
New Here ,
Jul 19, 2019

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Hello selondon,

I am using Version 2.3 [ 20190502-0902-47ed471 ] (May  3 2019).

Thank you for your help. I appreciate it.

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Jul 19, 2019 0
Adobe Community Professional ,
Jul 19, 2019

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You can't see it under Preferences / Local Storage? (It may says Forget Volume)

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Jul 19, 2019 0
New Here ,
Jul 19, 2019

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No. All I see is this.Screen Shot 2019-07-19 at 5.36.07 PM.png

What is more concerning now is that there is no prompt to retry syncing the local photos. There is just an error banner at the top of Lightroom when it launches.

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Jul 19, 2019 0
New Here ,
Jul 19, 2019

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This is the banner I mentioned earlier. Screen Shot 2019-07-19 at 6.17.57 PM.png

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Jul 19, 2019 0
Adobe Community Professional ,
Jul 26, 2019

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Click on Browse... and pick a location on your new computer.

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Jul 26, 2019 0
New Here ,
Jul 27, 2019

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Hello Theresa,

I tried that and it doesn't work. I get an error that won't let me choose a new location. Thanks though.

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Jul 27, 2019 0
Adobe Community Professional ,
Jul 28, 2019

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What is the error message you get when trying to choose a new location?

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Jul 28, 2019 0