Unable to Import

[rooster62]

Downloaded a trial of Lightroom yesterday.  Not able to import any images, I've tried to add raw files and raw/jpeg, getting a message "the files were not recognized by the raw format support". Also received a message, "could not read preview ".  Using a 2010 Mac with the Catalina operating system.

Bob

[JohanElzenga]

Most likely you did not give Lightroom permission to access external drives in Catalina System Preferences - Privacy & Security - File Access.

[rooster62]

No I didn’t, thanks for the advice.

[rooster62]

Doing some further research on the board, looks like there are some unresolved compatibility issues between Catalina and Lightroom.  I'm using Lightroom 5.

bob

[JohanElzenga]

Incompatibilities between Lightroom 5 and Catalina do indeed exist and will never be resolved because Lightroom 5 is no longer supported. If you use legacy software like that, then be careful upgrading your system software.