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Update of Lightroom CC via Creative Cloud App fails

Community Beginner ,
Dec 11, 2018

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Hello,

I run a Surface Book 2 with Windows 10 Pro Ver 1803 and 16 GB RAM so hardware and software should meet all requirements for Lightroom CC. But the update from version 2.0.1 to a newer version via Creative Cloud App fails and claims update to Win 10 Ver 1703. How can I update my Lightroom CC?

Kind regards

Ralf

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Update of Lightroom CC via Creative Cloud App fails

Community Beginner ,
Dec 11, 2018

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Hello,

I run a Surface Book 2 with Windows 10 Pro Ver 1803 and 16 GB RAM so hardware and software should meet all requirements for Lightroom CC. But the update from version 2.0.1 to a newer version via Creative Cloud App fails and claims update to Win 10 Ver 1703. How can I update my Lightroom CC?

Kind regards

Ralf

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Adobe Employee ,
Dec 11, 2018

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What is the version number on your Creative Cloud App that is doing the installing. The current should be 4.7.0.00

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Community Beginner ,
Dec 11, 2018

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It´s version 4.7.0.400, should be the latest one.

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Community Beginner ,
Dec 21, 2018

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Though running the newest version of Win 10 and the latest version of the Creative Cloud App, I still have this problem!

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Adobe Employee ,
Jan 02, 2019

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Ralf,

Do you have the option to install the new Windows 10 update (1809)?

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