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Watermark not showing up on exported photos, Lightroom CC

New Here ,
Jan 29, 2018

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My watermark (when checked as an option in Lightroom CC) would always appear on my photos.  Now when I am exporting (and checking the watermark option) it is not appearing on my exported images. This was never a problem before.  Can someone help?  I need to be able to export with my watermark for my business.

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Adobe Community Professional
Correct answer by Jim Wilde | Adobe Community Professional

The problem is that this is a user to user forum, so you're not talking with Adobe, just another user like you. If you specifically want to talk to Adobe, you'll need to try their tech support, or post at the official feedback site where some Adobe staff make an appearance (though you're just as likely to get me or someone like me over there). The site is here: https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom

Lightroom Classic CC | Photoshop Family Customer Community

One thing you could check is that the logo jpegs are still in the same location as they were when you set them up (try creating a test watermark using the same logo to ensure that the system can locate it).

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Watermark not showing up on exported photos, Lightroom CC

New Here ,
Jan 29, 2018

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My watermark (when checked as an option in Lightroom CC) would always appear on my photos.  Now when I am exporting (and checking the watermark option) it is not appearing on my exported images. This was never a problem before.  Can someone help?  I need to be able to export with my watermark for my business.

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from generic Cloud/Setup forum to the specific Program forum... Mod]

Adobe Community Professional
Correct answer by Jim Wilde | Adobe Community Professional

The problem is that this is a user to user forum, so you're not talking with Adobe, just another user like you. If you specifically want to talk to Adobe, you'll need to try their tech support, or post at the official feedback site where some Adobe staff make an appearance (though you're just as likely to get me or someone like me over there). The site is here: https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom

Lightroom Classic CC | Photoshop Family Customer Community

One thing you could check is that the logo jpegs are still in the same location as they were when you set them up (try creating a test watermark using the same logo to ensure that the system can locate it).

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Jan 29, 2018 0
Adobe Employee ,
Jan 31, 2018

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Hi AnnaroseM,

Please let us know the exact version of Lightroom you are using now? Are you using Lightroom CC Or Lightroom Classic CC?

Regards,

Mohit

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Jan 31, 2018 1
New Here ,
Jan 31, 2018

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Hi Mohit,

I have both LR CC & LR Classic CC and tried it on both platforms. Neither would export my photos with my watermark. This has never been a problem before.

Annarose

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Jan 31, 2018 0
Adobe Community Professional ,
Jan 31, 2018

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LRCC (desktop version) doesn't have a watermark capability yet, so that would explain why you don't see it when you export from there.

LR Classic does, however, so to figure out why it's not happening on your system, start by confirming that your export settings haven't been changed, i.e. check to make sure that the Watermark check box in the Watermarking section of the Export dialog is still checked.

Assuming it is, can you tell us if the Watermark that you're trying to apply is text or graphical or both?

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Jan 31, 2018 1
New Here ,
Jan 31, 2018

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Hi Jim,

I have both LR CC & LR Classic CC. It doesn’t work in either of the programs. I am checking the box and familiar with LR and the export module. Below are screenshots from each program & my logo (which has always worked before).

I look forward to your help!

Annarose

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Jan 31, 2018 0
Adobe Community Professional ,
Feb 01, 2018

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I'm afraid your screenshots didn't appear, can you try again? One thing, you need to add them using a web browser, they can't be attached using email.

One other thing, there's still some confusion here about the versions that you're trying to use. LR Classic is fine, but LR CC is the old name that's been given to the new cloud-centric application (which doesn't have a watermark feature as yet). So I'm assuming that by LR CC you mean LR CC2015, is that right?

Also, you didn't answer my question about the type of watermark you're using: text or graphic?

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Feb 01, 2018 0
New Here ,
Feb 01, 2018

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Hi Jim,

Basically, the screenshots were to show you that I have the box checked when exporting. I have both LR CC & LR Classic CC. Neither will now export my logo on the photos.

My logo is a graphic designed by a designer and has text within it (Palentino & Calibri Light) with a simple design at the top. I imported the jpegs of my logos a year ago. I have used this logo in all it’s variations (light grey, dark grey and white) with no problem for over a year now. It has just recently stopped working.

Is there anyway you can just check my system to find out what the problem is? Is this the only customer service available from Adobe? It is just that I need speedier assistance and direct trouble-shooting.

Hopefully, your next email will be the solution. Also, if there is direct customer service from Adobe with someone I can speak to real time, I would appreciate you sending that my way.

I look forward to your response with hopefully, a solution.

Thanks,

Annarose

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Feb 01, 2018 0
Adobe Community Professional ,
Feb 01, 2018

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The problem is that this is a user to user forum, so you're not talking with Adobe, just another user like you. If you specifically want to talk to Adobe, you'll need to try their tech support, or post at the official feedback site where some Adobe staff make an appearance (though you're just as likely to get me or someone like me over there). The site is here: https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom

Lightroom Classic CC | Photoshop Family Customer Community

One thing you could check is that the logo jpegs are still in the same location as they were when you set them up (try creating a test watermark using the same logo to ensure that the system can locate it).

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Feb 01, 2018 0
New Here ,
Feb 01, 2018

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Hi Jim,

You may have just hit on it! I recently moved all my office files from my hard drive to Dropbox, which included my logos. Let me try that!

I very much appreciate your time and let me see if this fixes it.

Annarose

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Feb 01, 2018 0
New Here ,
Sep 15, 2018

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I am using the one time payed LR 6 and have found that not all fonts is supported. f.i. I used Forte, which is not supported any more

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Sep 15, 2018 0
New Here ,
Sep 28, 2018

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I have the same question, but I just used the text  option in Lightroom Classic, and it didn't work on my photo's a few randomly got it saved but 98% didn't have it.

Am I doing something wrong?

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Sep 28, 2018 0
New Here ,
Apr 26, 2020

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thanks, SO much for this info! I have struggled w this problem for months and didn't realize I moved the logo files around while reorganizing my desktop. 

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Apr 26, 2020 0
New Here ,
Apr 27, 2020

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i had the same issue, it is quite bit simple, while exporting the file, you have an option "watermark" enable it and the next dropdown list select your custom watermark, export and done. i hope it helps you. it did work for me and i am using an desktop version cc 2019

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Apr 27, 2020 0