Why can't I import photos to Lightroom?

New Here ,
Oct 06, 2020 Oct 06, 2020

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When I open Lightroom, I am not able to import any photos...the option is grayed out for me under the File menu, and when I click on the '+' on the left, nothing happens. I'm on a Macbook Pro and running the current version of LR btw. Anyone else having this issue?

Screen Shot 2020-10-06 at 4.41.25 PM.pngScreen Shot 2020-10-06 at 4.41.07 PM.png

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Mac, Problem or error

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Adobe Community Professional ,
Oct 07, 2020 Oct 07, 2020

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Are you running an Educational account or similar?

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New Here ,
Oct 08, 2020 Oct 08, 2020

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No, just a regular CC account.

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New Here ,
Oct 08, 2020 Oct 08, 2020

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I am having the same issue, but I do have an educational account. Can you please advise. 

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