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Won't Shut Down

New Here ,
Jan 14, 2018

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Okay so I've had Lightroom CC up for about three weeks, and it will not shut down. Screen Shot 2018-01-14 at 5.41.30 PM.png

I just show this, EVERY time I try to exit it out it will not.

Also, it will not let me shut down my computer which is very annoying

Please send help

Hi

Close the application from the Activity monitor.

Click on Go > Utilities > Activity monitor

Close all Adobe  processes.

Also give the permissions to all adobe folders

Click on Go > Type ~/library/Application Support/

Right click on Adobe > Get Info

Unlock the window

Give Read and write permissions. to all user accounts

Also do it for User library too.

Restart the machine.

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Won't Shut Down

New Here ,
Jan 14, 2018

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Okay so I've had Lightroom CC up for about three weeks, and it will not shut down. Screen Shot 2018-01-14 at 5.41.30 PM.png

I just show this, EVERY time I try to exit it out it will not.

Also, it will not let me shut down my computer which is very annoying

Please send help

Hi

Close the application from the Activity monitor.

Click on Go > Utilities > Activity monitor

Close all Adobe  processes.

Also give the permissions to all adobe folders

Click on Go > Type ~/library/Application Support/

Right click on Adobe > Get Info

Unlock the window

Give Read and write permissions. to all user accounts

Also do it for User library too.

Restart the machine.

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2.0K

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Jan 14, 2018 0
Advocate ,
Jan 14, 2018

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Press and hold down the power button?

Unplug the power supply?

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Jan 14, 2018 0
New Here ,
Jan 14, 2018

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What? I wouldn't even know how to do that??

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Jan 14, 2018 0
Adobe Employee ,
Jan 14, 2018

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Hi

Close the application from the Activity monitor.

Click on Go > Utilities > Activity monitor

Close all Adobe  processes.

Also give the permissions to all adobe folders

Click on Go > Type ~/library/Application Support/

Right click on Adobe > Get Info

Unlock the window

Give Read and write permissions. to all user accounts

Also do it for User library too.

Restart the machine.

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Jan 14, 2018 0
New Here ,
Jul 15, 2020

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Does one always have to do this, or just once?

How does one "close" the Adobe processes? 

How does on "give permissions" to all  Adobe folders?:)

Guess I'm gonna need some in person help with this.

 

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Jul 15, 2020 0