AMS 5.0.6 New Installation Login Issues

[FarazK]

Hi Guys,

I have recently installed the trial version of AMS 5.0.6 on a Windows 2008 R2 64-bit. I cannot log in at all.

I tired the username and Password I had given at the time if installation and also tired the usernames once I made the changes to the Users.xml.It keeps telling me that the login attempt failed and to verify the log in details.

I am trying to log into admin console from the server I have installed the AMS on. I have tried all combinations of usernames and passwords and server IP addresses including localhost.

My Users.xml looks like this.

  <UserList>

        <User name="${SERVER.ADMIN_USERNAME}">

            <!-- Salted Password Hash for this vhost administrator. -->

            <!Password>027d99c9daece9d189dc5856fe40b470857230b6228891dc8a38d486f0217e0c1260d5256e232f6d</Password>

        <Password encrypt="false">Pass12345</Password>

            <Allow></Allow>

            <Deny></Deny>

            <Order>Allow,Deny</Order>

  <User name="Faraz">

        <Password encrypt="false">Pass12345</Password>

        <Allow></Allow>

        <Deny></Deny>

        <Order>Allow,Deny</Order>

    </User>

        </User>

    </UserList>

    <AdminServer>

Any ideas where I am going wrong?

[Conor Brennan]

hi

You can reset the password

     1.  Choose the username, which you already have- 'newadmin'

     2.  Make sure FMSAdmin is NOT already running. Stop it if it is.

     3.  Assuming you have installed a vanilla FMS on Linux, issue the following command from the shell

               /opt/adobe/fms/fmsadmin –console –user newadmin

          This will prompt you for a password. Make sure the password is minimum 8 characters. Command is same on Windows replace path as necessary.

     4.  Now go to Users.xml and check under the password tag. You should see the Salted Hash of your password placed there.

     5.  Now start your admin server. It should start without any hiccups and you can connect through the admin console.

[hparmar]

A firewall may n ot be allowing you to connect to Admin server....Turn off firewall

[FarazK]

Thanks Guys for the responses.

I had to un-install and re-install. I had not mentioned an IP address at the time of installation (I assumed it will take it automatically as it mentions). I re-installed with entering the local IP address of the Server and that seemed to have worked.