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auto-rigger not work

New Here ,
Jan 24, 2022 Jan 24, 2022

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I have tried many time to upload my character. After I uploaded, the anto-rigger shown the screen below, and it doesn't allow me to drag the bones position. There is no step for me to place the bones postion corectly. And I tried to click the next button, all the bones position mess up 😞 How to solve this issue ?

螢幕截圖 2022-01-25 下午2.38.12.png

螢幕截圖 2022-01-25 下午2.38.52.png

  

TOPICS
Animation Controls , Bug , Character , Upload

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LEGEND ,
Jan 25, 2022 Jan 25, 2022

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what is happening = you uploaded in Fbx format and that character already has bones detected

how to fix it = convert to wavefront | Obj {removes any bones} then zip and upload

 

or share the model if you need more help

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