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Blender add-on installed but not showing in Blender Preferences

New Here ,
Jun 23, 2022 Jun 23, 2022

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I'm following this video...

https://substance3d.adobe.com/plugins/mixamo-in-blender/

but I'm getting stuck after I select the zip file. The add-on simply isn't on the list. What can I do?

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LEGEND ,
Jun 25, 2022 Jun 25, 2022

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take a look at the screenshot, then post your own please

also what build of blender?

add-ons.jpg

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New Here ,
Jun 25, 2022 Jun 25, 2022

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Ah, I have Blender 3 and 3.2 but I just reverted back to Blender 2.98 and it is now showing. I guess they need to update for Blender 3, huh?

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LEGEND ,
Jun 26, 2022 Jun 26, 2022

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Adobe is aware their plugin is out of date yes [since March]

you can't auto update because Blender looks in the wrong place for the zip file, however a manual instal works

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