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Can't download, never moves on from "Preparing download. Just a moment..."

Community Beginner ,
Sep 07, 2023 Sep 07, 2023

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I have a mode on Mixamo that I was using and downlaoding animations for.  Now I cannot get past the "Preparing Download.  Just a momonet..." when I try to download either an aimation or just the T-pose mesh.

 

I have tried on 3 different browsers, restarted the browsers, cleared caches.  I have had two friends in different locations of the world try on their computers.  Nobody can get a download to work.  What am I doing wrong?

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LEGEND ,
Sep 07, 2023 Sep 07, 2023

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1st download is working at my end

can you share the model and perhaps tell us which animation?

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Community Beginner ,
Sep 07, 2023 Sep 07, 2023

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This is the exact FBX I'm using:

 

https://www.dropbox.com/scl/fi/90xsnkvrfaa3noivp8h69/biped_rigged.fbx?rlkey=7ddw7lf2gf500bfqatpsiwz0... 

 

It's already rigged.  It worked earlier today, I got a few animations, but when I went back it stopped ever downloading new ones.  An example animation would be the Mutant Walk or Mutant Run.  But even just trying to download the T-Pose never progresses.

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New Here ,
Sep 08, 2023 Sep 08, 2023

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I am having the exact same issue on my end. The downloads were working fine for me yesterday but today when trying to download any of the animations from mixamo I just get the "Preparing download. Just a moment..." message indefinitely.

I've tried the following but to no avail:

- Signing out and back in to my account
- Restarting Browser

- Clear cookies/cashe

- Turn off firewall

- Tried with different browsers (Edge, chrome, firefox)

 

If anyone can think of anything else to try that would be great.

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LEGEND ,
Sep 08, 2023 Sep 08, 2023

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your file is working correct at my end with T pose or mutant run and its only a small file so the issue has to be at your sign in network... are you using a proxy server perhaps?

Screenshot (1496).png

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Community Beginner ,
Sep 08, 2023 Sep 08, 2023

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After 2 days of errors it just started working. 

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