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Custom character exports with no joints/bones

New Here ,
Feb 23, 2021 Feb 23, 2021

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I am able to upload a custom character and apply animations and everything looks great in Mixamo, however if I export using the default FBX option and import into Maya, the model only exports with 1 bone and not the expected joint hierarchy.

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Character , Project Integration

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LEGEND ,
Feb 24, 2021 Feb 24, 2021

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then Maya is not reading your Fbx file correct... try loading it into some other 3D software or share the file and I'll test it at my end

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Community Expert ,
Feb 24, 2021 Feb 24, 2021

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What version of Maya? Which FBX (maya)?

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New Here ,
Feb 24, 2021 Feb 24, 2021

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Maya 2020.4 and the default fbx plugin that installs with 2020.4 which is FBX v2020.1.1

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