Error "TO MANY REQUEST"

[XRONE]

I have attempted to upload or download models from Mixamo after returning to the site following a seven-month absence. During this time, I have not utilized the service at all. However, I am now receiving an error stating that I have exceeded the allowed number of requests, despite not having downloaded a single model in the past six months. Additionally, when I attempt to access my account page, it fails to load entirely. Please address this issue promptly.

[Moserat]

Same issue for me. Getting an error message on the initial load of the animations page after the login as well. Tried on different browsers, networks and devices. Getting the same error throughout. 

[vulkan]

Same here.

[Metahawk]

Yep seeing the same here

[Metahawk]

I've been onto Adobe helpdesk and they see the same issue. 

"The Mixamo has separate department which is operated by the experts which would be able to help through the community forum pages itself. Feel free to add your comment there too. Thank you"

[angular_creation2826]

same, basically no ones cares. How is this even possible? adobe being horrible again.

[Metahawk]

Well it seems to be run as a separate entity like all the other packages and companies they acquire. Like Allegorithmic and Substance. It has an Adobe wrapper and licencing now but basically still under the hood is Allegorithmic.

[faithfultennyson]

I have exactly the same issue and I have a deadline to finish what am working on 

which I could find another free source to get animations 

[etyeyy_9061]

Has it already been solved for someone? I've been having this problem all day.

[Natacha3385971315fj]

it's still not working. whats happening

[Metahawk]

Still not working this morning. There must be an admin somewhere to help here. Adobe say they aren't in charge of it.

[suraj_2662]

same problem here

[Metahawk]

@admin is anyone able to help here?

[jasonr8146859]

Yep same, server errors. It's not going to come back is it 😞

[karesma]

I think they want to charge for the services 🤔

[Ussnorway]

i confirm the website is NOT working and yes this error is caused by the Adobe sever

[Parth_Kale4402]

So is Adobe going to do anything about it?

As far as we know.

NO

[jiek_2154]

I need this tool now. If you need to enable the subscription mode, I also support it. At the same time, when enabling the subscription mode, you should also update functions and create for subsequent development, etc

[koopy_9266]

It's "TOO MANY REQUESTS", not "TO MANY REQUESTS".

Who is "To Many"? And why is Mixamo writing a letter to it?

TO: MANY REQUESTS

FROM: MIXAMO

Learn the difference.

[Moserat]

Have you nothing better to do with your time?

[faithfultennyson]

There is a crisis, and his correcting someone 
Hope it's not what I'm thinking?  a way of changing MIXAMO to a subscription-based 

[Metahawk]

Just been on Adobe support chat again and this is what they said:

I see, yes we have reported this issue to the backend and team is working on it to fix this as soon as possible.
Yes, team is working to fix this as soon as possible. We will drop you an email with an update when its fixed.
unfortunately we don't have an ETA. But be assured that it will be fixed soon.

[zachary_1465]

Bump

[karesma]

The same error today😑

[leonardo_9329]

Same issue for me. Please fix it!