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the image helps yes
what is happening = Mixamo detects the model but all the settings [location, scale etc] are out... this means your model is the issue and that tends to be because you auto-converted from one file type to another so a Das to Fbx
its possible to fix this in Blender by removing the extra nols and making a standard Fbx... key word = "standard"
Mixamo will want to add their own Mixamo bones to your model in order to get the animations working, after that step is finished then go ahead and adjust your model if you want extra bones or odd colours
as always share the model if you want me to take a stab at it
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this is the model you sent me;
Mixamo is designed to rig a "human" shape... this model needs to much work for a simple fix
a nol is a point of reference
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ok, i see, but i've been following a tutorial on youtube this entire time and the creator didn't have any issues. my character is practically the same (except for hair/accessories). here is the link: https://youtu.be/aZcZrdFWUcU. it should be at around 0:59 to 3:15. i followed everything the tutorial said to do. the model in the video also didn't have a head or a right leg, but still worked fine.
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