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Please help, Mixamo site is unusable for downloading animations, it freezes

Community Beginner ,
Dec 16, 2021 Dec 16, 2021

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Mixamo site is unusable for downloading animations, it freezes instantly, is there a simplified version for laptops maybe without automatic character animations?

I don't know what is the issue, I've downloaded animations a year before and it all went smoothly...

Did my laptop just became too slow for new versions?

 

TOPICS
Bug , Character , Download

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Adobe Employee ,
Dec 17, 2021 Dec 17, 2021

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Hi, I encourage you to try again. AWS server in the US was down yesterday and that might be the moment you were trying to export the animations.

 

 

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Community Beginner ,
Dec 17, 2021 Dec 17, 2021

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Thanks, but I've tried it a couple of different times over the last week but it can't load the page.

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LEGEND ,
Dec 17, 2021 Dec 17, 2021

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well I'm in Australia which is about as far away from NY as you can get but downloads are working for me today & to answer your other question, select the wheel and unpress animate thumbnails1.jpg2.jpg

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Community Beginner ,
Dec 18, 2021 Dec 18, 2021

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I did that but it still can't properly load the page or anything I click on, I'm in Croatia...

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LEGEND ,
Dec 18, 2021 Dec 18, 2021

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quote

I'm in Croatia...


By @Boris22290297gw23

I had coffee there a few years back 😉

 

are you using a proxy server\ Vpn?

try a different browser first... if that doesn't work ask a mate to let you use their laptop to test

take screenshots so we can understand what "can't properly load the page" looks like

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Community Beginner ,
Dec 18, 2021 Dec 18, 2021

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Ok, I'll try that, thanks!

I just wanna say, I can acutally download the animation after I wait for a while to load here on Google Chrome (it doesn't show the full animation on right screen, just choppy bits here and there), but I have to hit pause first, because everything is just too slow when animation is trying to play.

I'll try on Mozilla Firefox that I've used before, are there any other you recommend maybe?

And here are the screen shots:Capture.JPGCapture2.JPG

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Community Beginner ,
Dec 18, 2021 Dec 18, 2021

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I'm not sure about proxy server\ Vpn, I think I do but I'll have to check out what do you mean exactly sorry...

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Community Beginner ,
Dec 18, 2021 Dec 18, 2021

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Hey it works now smoothly with Mozilla Firefox!

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