Problem with uploading

[Azornety27850654d9pa]

Good afternoon, I'm trying to upload a 3d model of the "Mangle" character to the site, but when uploading, it shows what is on the screenshot. I can send you the file itself (Fbx) for verification, I just do not have a program to open the Fbx file.

https://ibb.co/XJm1pJj - screenshot

[Ussnorway]

the error message says the model already has bones in it that don't match something Mixamo can map

if you don't need those bones then remove them and try again

[DarkCloud5061]

Hi! I'm new here on adobe. I'm hoping anyone can help. I have the same problem but, there's a small difference.

With blender 2.79 (cuz my pc sucks) I've already removed many bones that I don't need, uploaded the humanoid model as an FBX, file, into mixamo rig, and then it gives that error "Unable to map existng skeleton". It always works for OBJ files just fine.  it's alright if you don't know,  🙂  ❤️

[DarkCloud5061]

I might not reply so early but i will have this on mind lol 🙂

[Ussnorway]

the screenshots shows the generic "something went wrong' error which translates as Mixamo doesn't know what to do

if you want to share the model for testing we may be able to sort it

p.s, I know you are new but tacking a "me too" post means almost noone will ever see it... only myself and the OP will even get a note about it