"Sorry, unable to map your existing skeleton."

[dylank44808944]

Hello!

I've encountered this error whilst trying to upload my 3d model here:

https://drive.google.com/file/d/1ucVto3QHxO5sHCDZxRYqLVjNdZ_-QmnW/view?usp=sharing

I cannot figure out what is causing the error; I've tried to disable materials and it did not work. I'm very new to Blender so if possible, providing an explanation would be of great help!

Thank you

[Ussnorway · Accepted solution]

remove the bones

move the camera and lights out of the model

export as Fbx and upload to Mixamo... you can put bones\ colours back in after Mixamo riggs it if you want them

[dylank44808944]

This helped tremendously, thank you so much!!