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I purchased the attached rigged robot and uploaded the fbx file but it gave me this error. Sorry unable to map your existing skeleton Please see Best practices. I opened the fbx file in blender and the bones are there. Any help would be appreciated.
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first "see Best practices" is because your bones are back the front i.e, facing the wrong way
i'm going to assume you know this and want it rendored that way
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the other option [just in case]
never-displayed
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