Texture files missing when dowloading

[Mikewosnik]

Hi everyone! I hope someone can help with this begginer's issue. 
I have this .fbx working fine on mixamo, but when I download it, it comes out with only one texture file and this makes my result go all wrong on photoshop. 
Can you guys help me fix please? ty! 

 

[Ussnorway]

an Fbx does not have a textures folder and Photoshop does not load Fbx files

I can't recreate the issue you reported so can only assume the issue was a one off bad download or a corupt file caused by your network set up

[Mikewosnik]

Hi Ussnorway! I think I did not explain properly. 
The fbx file is the one I had uploaded on mixamo and you can see it working good on the first picture. But when I download it from mixamo(COLLADA .dae) and open in photoshop, the result is what we see on second picture. Very weird. Hope this gives info you can help. Thanks in advance!  

[Ko.Maruyama]

try COLLADA instead (.dae) format which is pretty robust.

You should be able to use the textures with similarly mapped UVs.

[Mikewosnik]

Hi KoMaruyama! I've downloaded this model and it worked nice this way. And I was using collada but then I changed his textures on blender and saved an fbx file. Uploading it on mixamo we see the first image working nice but whenever I download it on COLLADA(.dae) format the result is what we see on the second image. maybe is a bug. Maybe I messed something on blender, but what is weird is that mixamo is reading it fine but it is not rendering what I see when I download. 
Thank you for your attention!