Why am I getting these errors when trying to auto-rig my character?

[James30171260x0vm]

When I try to auto-rig my character, I keep getting errors and I'm not topo sure why. This is a model I got from someone, if needed I can provide the .OBJ file.

[Ussnorway · Accepted solution]

i've seen [and repaired] that model before... you can read/ download the fixed one from here

https://community.adobe.com/t5/mixamo-discussions/timeout-error-occurred-on-fbxparse/m-p/11647928#M2...

[Mashnoon3074424081pm]

Hey can anyone help i am having the same problem even though i am following a course.
Can anyone help,it will be much appreciated

thank you,
Mashnoon